/* Messages: the patient panel thread and composer, the Inbox, quick replies and the Connectors card.
   Calm on purpose: soft bubbles, plenty of space, one accent. */
.tab-dot { display: inline-block; width: 7px; height: 7px; border-radius: 50%; background: var(--accent); margin-left: 6px; vertical-align: 2px; }
.seg-sm button { height: 28px; padding: 0 10px; font-size: 12px; display: inline-flex; align-items: center; gap: 5px; }
.seg-sm button svg { width: 13px; height: 13px; }
.seg button:disabled { opacity: .45; cursor: not-allowed; }

/* ---------- thread ---------- */
.mt { display: flex; flex-direction: column; gap: 10px; margin: -6px -4px 0; }
.mt-top { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.mt-top .grow { flex: 1; }
.mt-scroll { height: clamp(240px, calc(94vh - 520px), 560px); overflow-y: auto; padding: 14px 12px; border-radius: 16px; background: var(--surface);
  border: 1px solid var(--border); display: flex; flex-direction: column; gap: 4px; }
.mt-day { display: flex; justify-content: center; margin: 12px 0 6px; }
.mt-day span { font-size: 11px; font-weight: 700; color: var(--muted); background: var(--card); border: 1px solid var(--border); border-radius: 99px; padding: 3px 10px; letter-spacing: .02em; }
.mt-msg { display: flex; flex-direction: column; max-width: min(78%, 560px); margin-bottom: 6px; }
.mt-msg.is-in { align-self: flex-start; align-items: flex-start; }
.mt-msg.is-out { align-self: flex-end; align-items: flex-end; }
.mt-bubble { padding: 9px 13px; border-radius: 16px; font-size: 13.5px; line-height: 1.45; overflow-wrap: anywhere; box-shadow: var(--shadow-1); }
.is-in .mt-bubble { background: var(--card); border: 1px solid var(--border); border-bottom-left-radius: 6px; color: var(--text); }
.is-out .mt-bubble { background: var(--brand); color: var(--brand-on); border-bottom-right-radius: 6px; }
.is-out.ch-email .mt-bubble { background: var(--brand-tint-strong); color: var(--text); }
.mt-body { white-space: pre-wrap; }
.mt-body.is-clamped { display: -webkit-box; -webkit-line-clamp: 8; -webkit-box-orient: vertical; overflow: hidden; }
.mt-subj { display: block; font-size: 13px; margin-bottom: 4px; }
.mt-more { border: 0; background: none; padding: 4px 0 0; font: 600 12px/1 var(--font-body, inherit); color: inherit; opacity: .75; cursor: pointer; text-decoration: underline; }
.mt-call { display: inline-flex; align-items: center; gap: 6px; font-weight: 600; }
.mt-call svg { width: 14px; height: 14px; }
.mt-meta { display: flex; align-items: center; gap: 5px; font-size: 11px; color: var(--muted); margin-top: 3px; padding: 0 4px; }
.mt-meta svg { width: 12px; height: 12px; }
.mt-older { display: flex; justify-content: center; margin-bottom: 6px; }
.mt-empty { margin: auto; display: grid; justify-items: center; gap: 6px; text-align: center; color: var(--muted); font-size: 13px; padding: 30px 10px; }
.mt-empty svg { width: 26px; height: 26px; color: var(--faint); }
.mt-empty b { color: var(--text); font-size: 14px; }

.mt-suggest { display: flex; align-items: center; gap: 6px; flex-wrap: wrap; }
.mt-suggest > svg { width: 15px; height: 15px; color: var(--accent-ink); }
.mt-chip { border: 1px solid var(--border-strong); background: var(--card); color: var(--text); border-radius: 99px; padding: 5px 12px; font: 600 12px/1 var(--font-body, inherit); cursor: pointer; transition: all .12s; }
.mt-chip:hover { border-color: var(--accent); background: var(--accent-tint); color: var(--accent-ink); }

.mt-compose { border: 1px solid var(--border-strong); border-radius: 16px; background: var(--card); padding: 10px 12px; display: grid; gap: 8px; transition: box-shadow .12s, border-color .12s; }
.mt-compose:focus-within { border-color: var(--brand); box-shadow: 0 0 0 3px var(--brand-tint-strong); }
.mt-compose.is-blocked { background: var(--surface); }
.mt-compose-top, .mt-compose-foot { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; }
.mt-compose .grow { flex: 1; }
.mt-to { font-size: 12px; }
.mt-subject { height: 34px; }
.mt-input-wrap { position: relative; }
.mt-input { width: 100%; resize: none; border: 0; padding: 4px 2px; min-height: 58px; height: auto; font-size: 14px; line-height: 1.45; background: transparent; box-shadow: none !important; }
.mt-input:focus { outline: none; }
.mt-hint { opacity: .7; }
.mt-blocked { display: inline-flex; align-items: center; gap: 6px; font-size: 12.5px; color: var(--warn-ink); font-weight: 600; }
.mt-blocked svg { width: 14px; height: 14px; }
.mt-pick { position: absolute; left: 0; right: 0; bottom: calc(100% + 6px); background: var(--card); border: 1px solid var(--border); border-radius: 14px; box-shadow: var(--shadow-3);
  max-height: 260px; overflow: auto; padding: 6px; z-index: 5; display: grid; gap: 2px; }
.mt-pick-item { display: grid; gap: 2px; text-align: left; border: 0; background: transparent; padding: 8px 10px; border-radius: 10px; cursor: pointer; color: var(--text); font: inherit; }
.mt-pick-item span { font-size: 12px; color: var(--muted); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.mt-pick-item b { font-size: 13px; }
.mt-pick-item:hover, .mt-pick-item.is-on { background: var(--brand-tint); }
.mt-pick-manage, .link-btn { border: 0; background: none; color: var(--brand-ink); font: 600 12.5px/1 var(--font-body, inherit); cursor: pointer; padding: 8px 10px; text-align: left; text-decoration: underline; }
.mt-pick-none { font-size: 12.5px; color: var(--muted); padding: 8px 10px; }

/* quick replies manager */
.qr-dialog { width: min(620px, calc(100vw - 32px)); }
.qr-dialog code { font-size: 11.5px; background: var(--surface); padding: 1px 5px; border-radius: 5px; }
.qr-list { display: grid; gap: 6px; max-height: 240px; overflow: auto; margin: 10px 0; }
.qr-item { display: flex; align-items: center; gap: 8px; padding: 8px 10px; border: 1px solid var(--border); border-radius: 12px; }
.qr-item .grow { display: grid; gap: 2px; min-width: 0; flex: 1; }
.qr-item span:not(.pill) { font-size: 12px; color: var(--muted); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.qr-item .icon-btn { width: 30px; height: 30px; }
.qr-form { display: grid; gap: 8px; border-top: 1px solid var(--border); padding-top: 12px; }
.qr-form textarea { height: auto; padding: 8px 12px; }
.qr-row { display: grid; grid-template-columns: 1fr 150px; gap: 8px; }

/* ---------- inbox ---------- */
.ib { display: grid; gap: 12px; max-width: 900px; }
.ib-head { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }
.ib-head .grow { flex: 1; }
.ib-list { padding: 4px; display: grid; }
.ib-row { display: grid; grid-template-columns: 40px minmax(0, 1fr) auto; gap: 12px; align-items: center; padding: 12px 14px; border: 0; background: transparent;
  text-align: left; cursor: pointer; color: var(--text); font: inherit; border-radius: 12px; width: 100%; }
.ib-row + .ib-row { border-top: 1px solid var(--border); border-radius: 0; }
.ib-row:hover { background: var(--surface); border-radius: 12px; }
.ib-row:hover + .ib-row { border-top-color: transparent; }
.ib-main { display: grid; gap: 3px; min-width: 0; }
.ib-line1 { display: flex; align-items: center; gap: 8px; min-width: 0; }
.ib-line1 b { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; font-size: 14px; }
.ib-preview { font-size: 13px; color: var(--muted); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.ib-row.is-new .ib-preview { color: var(--text); }
.ib-row.is-new .ib-line1 b { font-weight: 800; }
.ib-side { display: grid; justify-items: end; gap: 6px; }
.ib-time { font-size: 12px; color: var(--muted); white-space: nowrap; }
.ib-ch { display: inline-flex; align-items: center; gap: 6px; color: var(--faint); }
.ib-ch svg { width: 15px; height: 15px; }
.ib-dot { width: 9px; height: 9px; border-radius: 50%; background: var(--accent); box-shadow: 0 0 0 3px var(--accent-tint); }

/* ---------- connectors card ---------- */
.msg-card { padding: 18px 20px; display: grid; gap: 10px; margin-top: 14px; }
.msg-head { display: flex; align-items: flex-start; gap: 12px; flex-wrap: wrap; }
.msg-head .grow { flex: 1; min-width: 200px; }
.msg-head h3 { font-size: 15px; }
.msg-sub { font-size: 12px; text-transform: uppercase; letter-spacing: .05em; color: var(--muted); margin-top: 4px; }
.msg-tests { display: flex; gap: 6px; flex-wrap: wrap; }
.msg-chip { display: inline-flex; align-items: center; gap: 4px; padding: 4px 6px 4px 12px; border-radius: 99px; background: var(--brand-tint); font-size: 12.5px; font-weight: 600; }
.msg-chip button { border: 0; background: none; cursor: pointer; display: grid; place-items: center; color: var(--muted); padding: 2px; border-radius: 50%; }
.msg-chip button:hover { background: var(--card); color: var(--bad-ink); }
.msg-chip svg { width: 12px; height: 12px; }
.msg-add { max-width: 460px; display: grid; gap: 4px; }
.msg-results { display: grid; gap: 2px; }
.msg-res { display: flex; align-items: center; gap: 8px; border: 0; background: transparent; padding: 7px 10px; border-radius: 10px; cursor: pointer; text-align: left; font: inherit; color: var(--text); }
.msg-res:hover { background: var(--surface); }
.msg-res span { flex: 1; font-size: 12px; }
.msg-res svg { width: 14px; height: 14px; color: var(--muted); }

@media (max-width: 700px) {
  .mt-msg { max-width: 88%; }
  .mt-scroll { height: clamp(220px, calc(100vh - 430px), 520px); padding: 10px 8px; }
  .mt-hint { display: none; }
  .ib-row { grid-template-columns: 36px minmax(0, 1fr) auto; padding: 10px; }
  .qr-row { grid-template-columns: 1fr; }
}

/* ---------- full-height chat (Inbox middle pane, patient panel Messages tab) ---------- */
.mt-fill { height: 100%; margin: 0; min-height: 0; }
.mt-fill .mt-scroll { flex: 1 1 auto; height: auto; min-height: 0; }

/* patient panel: the chat takes the space, key numbers sit on the right */
.sheet.is-chat .sheet-stats, .sheet.is-chat .jtracks { display: none; }
.sheet.is-chat .sheet-body { padding: 12px 16px 14px; overflow: hidden; display: flex; }
.sheet-chat { flex: 1; display: grid; grid-template-columns: minmax(0, 1fr) 230px; gap: 14px; height: calc(94vh - 150px); min-height: 380px; }
.sheet-chat-main { min-height: 0; display: flex; flex-direction: column; }
.sheet-chat-main > .mt { flex: 1; }
.sheet-chat-side { border-left: 1px solid var(--border); padding: 4px 0 4px 14px; display: grid; align-content: start; gap: 12px; overflow-y: auto; }
.kv-side { display: grid; gap: 2px; font-size: 13px; }
.kv-side span { font-size: 11px; font-weight: 700; letter-spacing: .05em; text-transform: uppercase; color: var(--muted); }
.kv-side b { font-weight: 600; overflow-wrap: anywhere; }

/* ---------- Inbox: three panes ---------- */
.ib3 { display: grid; grid-template-columns: 320px minmax(0, 1fr) 290px; height: calc(100dvh - 150px); min-height: 480px; border: 1px solid var(--border);
  border-radius: 18px; background: var(--card); overflow: hidden; box-shadow: var(--shadow-1); }
.ib3-list { display: flex; flex-direction: column; border-right: 1px solid var(--border); min-height: 0; background: var(--card); }
.ib3-list-head { display: flex; gap: 8px; padding: 12px 12px 8px; }
.ib3-search { position: relative; flex: 1; }
.ib3-search svg { position: absolute; left: 10px; top: 50%; transform: translateY(-50%); width: 15px; height: 15px; color: var(--muted); }
.ib3-search .input { padding-left: 32px; height: 34px; }
.ib3-filter { margin: 0 12px 8px; align-self: flex-start; }
.ib3-rows { flex: 1; overflow-y: auto; padding: 0 6px 10px; }
.ib3-row { display: grid; grid-template-columns: 30px minmax(0, 1fr); gap: 10px; align-items: center; width: 100%; padding: 10px 8px; border: 0; background: transparent;
  border-radius: 12px; text-align: left; cursor: pointer; color: var(--text); font: inherit; }
.ib3-row:hover { background: var(--surface); }
.ib3-row.is-on { background: var(--brand-tint); }
.ib3-row-main { display: grid; gap: 2px; min-width: 0; }
.ib3-row-top { display: flex; align-items: baseline; gap: 8px; min-width: 0; }
.ib3-row-top b { flex: 1; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; font-size: 13.5px; font-weight: 600; }
.ib3-row-top small { font-size: 11px; color: var(--muted); white-space: nowrap; }
.ib3-row-prev { display: flex; align-items: center; gap: 6px; font-size: 12.5px; color: var(--muted); min-width: 0; }
.ib3-row-prev > svg { width: 13px; height: 13px; flex: none; color: var(--faint); }
.ib3-row-prev > span { flex: 1; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.ib3-row.is-new b { font-weight: 800; }
.ib3-row.is-new .ib3-row-prev > span { color: var(--text); }
.ib3-row .ib-dot { flex: none; width: 8px; height: 8px; }
.ib3-empty { display: grid; justify-items: center; gap: 6px; text-align: center; padding: 40px 16px; color: var(--muted); font-size: 13px; }
.ib3-empty svg { width: 26px; height: 26px; color: var(--faint); }
.ib3-empty b { color: var(--text); }
.ib3-note { padding: 16px; color: var(--muted); font-size: 13px; }

.ib3-chat { display: flex; flex-direction: column; min-width: 0; min-height: 0; background: var(--card); }
.ib3-chat:empty::before { content: 'Choose a conversation, or start a new one.'; margin: auto; color: var(--muted); font-size: 13.5px; }
.ib3-chat-head { display: flex; align-items: center; gap: 10px; padding: 10px 14px; border-bottom: 1px solid var(--border); }
.ib3-chat-head .grow { flex: 1; min-width: 0; display: grid; }
.ib3-chat-head b { font-size: 14.5px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.ib3-chat-head small { font-size: 12px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.ib3-back svg { transform: rotate(180deg); }
.ib3-back, .ib3-info-btn { display: none; }
.ib3-thread { flex: 1; min-height: 0; padding: 12px 14px 14px; display: flex; flex-direction: column; }
.ib3-thread > .mt { flex: 1; }

.ib3-info { border-left: 1px solid var(--border); overflow-y: auto; background: var(--surface); min-height: 0; }
.ib3-info:empty { background: var(--card); }
.ib3-info-in { padding: 16px; display: grid; gap: 16px; }
.ib3-who { display: flex; align-items: center; gap: 10px; }
.ib3-who > div { display: grid; gap: 4px; justify-items: start; }
.ib3-who b { font-size: 15px; }
.ib3-actions { display: flex; gap: 6px; flex-wrap: wrap; }
.ib3-info section { display: grid; gap: 8px; background: var(--card); border: 1px solid var(--border); border-radius: 14px; padding: 12px 14px; }
.ib3-info h4 { font-size: 11px; letter-spacing: .06em; text-transform: uppercase; color: var(--muted); }
.ib3-kv { display: flex; justify-content: space-between; gap: 10px; font-size: 13px; }
.ib3-kv span { color: var(--muted); }
.ib3-kv b { font-weight: 600; text-align: right; overflow-wrap: anywhere; }
.ib3-note-text { font-size: 13px; white-space: pre-wrap; margin: 0; }
.nc-item { display: flex; align-items: center; gap: 10px; width: 100%; padding: 8px 10px; border: 0; background: transparent; border-radius: 10px; cursor: pointer; text-align: left; font: inherit; color: var(--text); }
.nc-item:hover { background: var(--surface); }
.nc-item .grow { flex: 1; display: grid; gap: 1px; min-width: 0; }
.nc-item small { color: var(--muted); font-size: 12px; }
.nc-item > svg { width: 14px; height: 14px; color: var(--faint); }

@media (max-width: 1180px) {
  .ib3 { grid-template-columns: 300px minmax(0, 1fr); }
  .ib3-info { display: none; }
  .ib3-info-btn { display: inline-grid; }
  .ib3.show-info { grid-template-columns: 300px minmax(0, 1fr) 280px; }
  .ib3.show-info .ib3-info { display: block; }
  .sheet-chat { grid-template-columns: minmax(0, 1fr); }
  .sheet-chat-side { display: none; }
}
@media (max-width: 760px) {
  .ib3 { grid-template-columns: 1fr; height: calc(100dvh - 130px); border-radius: 14px; }
  .ib3-chat { display: none; }
  .ib3.has-active .ib3-list { display: none; }
  .ib3.has-active .ib3-chat { display: flex; }
  .ib3-back { display: inline-grid; }
  .ib3.show-info { grid-template-columns: 1fr; }
  .ib3.show-info .ib3-chat { display: none; }
  .ib3.show-info .ib3-info { display: block; border-left: 0; }
  .sheet-chat { height: calc(100dvh - 190px); }
}
.msg-senders { display: grid; gap: 6px; max-width: 640px; }
.msg-sender { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; padding: 8px 12px; border: 1px solid var(--border); border-radius: 12px; }
.msg-sender .grow { flex: 1; display: grid; gap: 1px; min-width: 160px; }